CustomerMinds has been developing solutions to manage consent and communications for over ten years. Significant investments have been made to enhance the existing infrastructure and functionality so that the latest version of the Which50 platform is fully aligned with the requirements of the GDPR.
Control digital communications in a compliant manner
Collect, record and manage consent centrally
Enjoy a single customer view of your digital communications
Have your Subject Access Request at a touch of a button
Securely store and manage your customer data
Mantain and access a digital audit trail
Collect and manage consent to marketing in a transparent fashion
Provide your customers with a personalised profile centre that allows them:
Control digital communication in a compliant manner
Communicate securely and effectively with all of your customers
Record and maintain a digital audit trail for compliance purposes
All activity by users and consumers is recorded in SQL Server databases with full audit and reporting capabilities.
Tools and reports to streamline Subject Access Requests
Dedicated Portal to enable GDPR Teams to react quickly to Subject Access Requests
Removing post and reducing “Cost to Serve” in the banking sector
How does GDPR relate to digital communication?
Digital Transformation and Customer Engagement