The CustomerMinds.com difference |
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Your customers are interacting with your company or brand across multiple channels before making a purchase decision.
CustomerMinds is a central platform that lets you understand and follow up on each successive interaction across email, SMS, Web and direct mail. The result is more and faster sales by reaching your contacts with targeted, relevant and personalised communications.
Designed to work the way you do, CustomerMinds automates everything from data management to multi-channel execution to post campaign analysis.
CustomerMinds is a central platform that lets you understand and follow up on each successive interaction across email, SMS, Web and direct mail. The result is more and faster sales by reaching your contacts with targeted, relevant and personalised communications.
Designed to work the way you do, CustomerMinds automates everything from data management to multi-channel execution to post campaign analysis.
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The profiles of your contacts (customers, prospects, subscribers, etc) are stored in a secure central database that lets you merge lists, remove duplicates and automatically manage opt-outs and bounces. |
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Response rates are lifted by segmenting and targeting with relevant variables in your database (e.g. demographics, location, value of last purchase etc) – and by reactions to past marketing campaigns. |
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Reach your contacts the way they want to be reached – when they are ready to buy. Improve relevance by scheduling automated email and/or SMS messages such as welcome messages, birthday greetings, subscription renewals etc. |
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Drive continuous improvement by monitoring the success of your campaigns in real-time – and making any adjustments necessary to boost response. |
Not alone will CustomerMinds improve your results, but reaching your contacts via multiple channels through a single provider, also avoids multiple licence charges and additional costs associated with training and support.
The Customerminds.com platform does not need any software to be downloaded or installed. Nor do you need to have technical knowledge. Support is readily available; just login online and go!
The Customerminds.com platform does not need any software to be downloaded or installed. Nor do you need to have technical knowledge. Support is readily available; just login online and go!
